Kalkhoff Image 3 Move Active Line Plus 500Wh, 8-speed freewheel

Welcome to the world of Kalkhoff!

Thank you very much for choosing a Kalkhoff e-bike – and for joining us in experiencing the mobility of tomorrow, today. Whether it’s a city, trekking or all-road model – all our e-bikes have one thing in common: they’ll get you to your destination reliably, comfortably and safely. To ensure you have the best possible experience with your new Kalkhoff e-bike, this booklet contains important safety information. Together with the user manuals, which you can view digitally, this provides you with all the information you need to ride safely and with peace of mind. Please read them carefully.

With this in mind, we wish you safe journeys and many unforgettable experiences with your new Kalkhoff e-bike.

Your Kalkhoff Team

The safety information listed here refers to the user manuals. In the user manuals, you will find more detailed information about your new e-bike, including its operation, assembly, care and maintenance.

You can download the original general operating manual, containing information on all other components , at www.kalkhoff-bikes.com/ de_de/manuals/bike/kalkhoff_general_manual_660926600.pdf

The original e-bike operating instructions, containing information on the motor, display, control unit, battery and charger, can be found at https://www.bosch-ebike.com/de/help-center#wss-manuals

Important safety information for your e-bike

Reading the safety information does not exempt you from the obligation to read and follow the user manuals! Failure to follow the user manuals can lead to dangerous riding situations, falls, accidents and damage to property.

In addition to the information in our operating manuals, please also observe the specifications provided by the component manufacturers >> see the original operating manual, General, Chapter 5: Component Manuals.

I. Your specialist dealer

Do not use the e-bike until your specialist dealer has adjusted it to your requirements and tightened all screws to the specified torque. Ask your dealer to show you how to operate the e-bike.

Contact your specialist dealer if you are unable to carry out the work described in the instructions on your e-bike yourself, if you feel unsure, or if you do not have the correct tools.

You can find all authorised dealers in your region on our website at www.kalkhoff-bikes.com/de_de/haendlersuche/.

II. Our Customer Care

Please contact our Customer Care team if you have any questions about your e-bike and the user manuals or your specialist dealer are unable to help.

III. Before your first ride

Only use the e-bike if you are certain that it is working properly, that all parts are fully functional and that all bolts have been tightened to the correct torque.

Familiarise yourself with the markings on your e-bike. Do not remove the barcode sticker or the type plate. They contain important information about your e-bike >> see the original operating instructions, General, Chapter 10.4 Barcode Sticker and Chapter 10.5 Type Plate.

Only use the e-bike in accordance with our instructions. Failure to do so may result in components failing and you sustaining serious injury.

Adhere to the restrictions of the specified usage class. You can find out which usage class your e-bike is approved for by referring to the diagram on the e-bike frame >> see the original operating instructions, General, Chapter 10.7 Intended Use.

Do not exceed the permissible total weight (total weight=e-bike weight + rider’s weight + payload + trailer) >> see the original operating instructions, General, Section 12: Permissible Total Weight.

Please observe our guidelines on transporting passengers and loads >> see the original operating instructions, General, Chapter 31. Luggage.

Do not exceed the load capacity of the front and rear luggage racks. The maximum load capacity is engraved on the luggage racks >> see the original operating instructions, General, Chapter 30. Luggage racks.

The fitting of child seats on e-bike luggage racks with a load capacity of less than 27 kg is not permitted. On our MIK HD luggage racks, the use of child seats with the MIK HD system may be permitted. If you have any questions regarding this, please be sure to consult your specialist dealer or the child seat manufacturer.

Do not make any modifications to the e-bike’s drive system. If the cut-off speed exceeds 25 km/h and/or the speed of the push assist exceeds 6 km/h, your e-bike will be subject to registration and insurance requirements >> see the original operating instructions, General, Chapter 7: Legal requirements for use on public roads.

Do not exceed the service life of the components.

Observe the legal regulations applicable in the relevant country regarding the use of the e-bike on public roads and equip your e-bike in accordance with the legal requirements of the country in which you intend to ride >> see the original user manual, General, Chapter 7: Legal requirements for use on public roads.

Observe the guidelines issued by the relevant authorities, transport companies and the operating instructions regarding the transport of e-bikes. Remove the battery before transporting the e-bike >> see the original operating instructions, General, Chapter 32: Transporting the bike.

Familiarise yourself with how to use quick-release mechanisms. The quick-release mechanisms must be correctly secured. If you are unsure, ask your specialist dealer to show you how to use them >> see the original user manual, General, Chapter 27. Wheels and Chapter 17.1.2. Securing with quick-release mechanisms.

The seat post must be inserted at least 10 cm into the seat tube. The minimum insertion depth of 10 cm applies even if lower minimum insertion depths are specified in the component manuals or on the seat post itself.

To begin with, familiarise yourself with the bike’s handling and braking behaviour, as well as the electric assistance modes and the push assist (if fitted), particularly under varying loads, in wet conditions and on loose surfaces >> see the original operating instructions, General, Chapter 14. Before your first ride and >> see the original e-bike operating instructions, Chapter ‘Drive Unit – Operation’ and Chapter ‘Display – Push Assist’.

If you have purchased an e-bike with disc brakes, ensure that the brakes have been bedded in before your first long ride. Bedding in the brakes serves to achieve optimum braking performance and minimise unpleasant noises.

IV. Before every ride >> see the original owner’s manual, General, Chapter 15: Before every ride.

Before every ride, check the following in particular:

the frame, fork, handlebars/stem assembly, seat post, saddle and drivetrain for any damage,

the correct functioning of the brakes, steering, drivetrain and lights,

that the handlebars, stem, seat post, saddle, wheels, mudguard, quick-release mechanisms and pedals are securely fastened, as well as

tyre pressure. This must not be too high or too low.

If your e-bike is damaged (e.g. bent components, cracks, scratches or discolouration in high-stress areas) or is malfunctioning, have it repaired by your specialist dealer and have any defective components replaced before using it again.

V. After your ride

Take care not to burn yourself when touching hot components (e.g. brake discs, drive unit, headlight).

VI. Charging and using the battery >> see the original e-bike user manual, chapter ‘Battery’

Only use undamaged and unmodified batteries and chargers.

Follow the guidelines for charging and using the battery, particularly regarding ambient temperature and the location where charging takes place.

VII. Cleaning >> see original operating instructions General 34. Cleaning the bike and its components

Do not clean the e-bike and its components with a high-pressure washer.

VIII. Assembly and adjustment work

Switch off the e-bike whilst carrying out assembly and adjustment work and remove the e-bike battery.

Observe the specified tightening torques (Nm) for the components and as set out in the operating instructions. Use a torque wrench >> see the original operating instructions, General, Chapter 13: Tightening torques for screw connections.

Never clamp the saddle in the bends of the saddle frame; always clamp it in the straight section. Move the saddle only within the straight section and within the marked area. Tighten the clamping bolts straight and fully into the nuts >> see the original operating instructions, General, Chapter 18: Adjusting saddle position and angle.

Contact your specialist dealer for advice on adjusting the suspension components.

Do not open the electronic components.

When replacing components and wear parts, use only genuine spare parts. In addition to genuine spare parts, compatible parts expressly approved by us may also be used. Your specialist dealer can assist you with any queries you may have.

IX. Maintenance intervals >> see original operating instructions – General 39. Maintenance intervals

Have your e-bike checked and serviced regularly by an authorised dealer in accordance with our guidelines to avoid hazards (e.g. due to wear and tear).

The first service should be carried out no later than 100 kilometres or six weeks after the date of purchase. Please have subsequent services carried out every 1,000 km or annually.

Replace the seatpost after 14,000 kilometres (maintenance interval 8), unless the seatpost manufacturer specifies a different interval in their instructions. The component must be replaced regardless of the material and whether any defects, cracks or damage are visible from the outside. If the seatpost is not replaced in good time, it may break and cause you to have a serious fall.

If your dealer hasn’t given you a service booklet, you can download and print one yourself from our website: www.kalkhoff-bikes.com/de_de/manuals/service-booklet/sb-deutsch.pdf